FAQs

1 Payment Related

How can I make a payment?
Payment can be made through all Credit Cards and Debit Cards (if your bank has enabled them for online transactions), TABBY, Cash on Delivery and Apple Pay.
Do you accept payment through Cheque/Demand Draft?

No, presently we are not accepting payment through Cheque /Demand Draft.

Is stop-payment allowed in case my card has been misused or a purchase made fraudulently?

You may report the incident to your card issuing bank.

What can be done if my credit/debit card has been compromised while making a payment online?

Please refer to our privacy policy, which mentions that we do not collect or receive your credit card information, and your money is collected directly on the Bank payment gateway. If you think that your credit card has been compromised, then immediately report the same to your card issuing bank.

Can I pay in-store for a product bought online?

No, we currently do not support this facility.

Coupon Codes

A voucher code is a great way to save money when shopping online. It’s a special code that you enter at the checkout for an instant discount. We advise you to copy/past the codes in the shopping basket.

When you enter a valid voucher code on the checkout page, it automatically recalculates the amount due based on the discount connected to the code. Most of the time only one coupon code can be applied at a time.

Please note: Coupon codes cannot be applied to orders that have already been placed! If you are having difficulties entering your coupon code, please contact our Customer Service before placing the order.

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